Policies

Fort Myers Based Pre-sold Package Credits over 12 months old must be used by the end of 2016

* NOTICE: All massage credits older than 12 months will expire at the end of 2016. Any new packages will be valid until May 31, 2017 (business will be relocating to Key Largo). Please contact the office to schedule, or with any questions or concerns. Any cancellations with less than 24 hour notice or no-shows will forfeit a massage credit.

Cancellations 

If you must cancel or reschedule, please try to give us at least 48 hours notice, to allow us to find a replacement appointment for your spot. Any cancellations with less than 24 hours notice, will be subject to a $50 penalty or will forfeit a massage credit, at our discretion.

No-Show Appointments 

Emergencies happen. We all have the occasional slip-up and forget. This is why our system sends out reminder emails. If you are an existing client and you no-show, you will be subject to a $50 penalty or will forfeit a massage credit, at our discretion. If you no-show twice, we may not re-book you.

Health Policy - Do Not Come In Sick!

    If you have a cold, cough, fever, flu, sore throat, stomach virus, poison ivy, skin rash, or anything that is contagious please reschedule your appointment.
    • If you have had a severe muscle injury, please wait 48 hours before massage. Seek medical attention, if necessary. Apply alternating heat and cold packs to address swelling. You may want to wrap it and keep it elevated. 
    • Please do not be under the influence of alcohol or drugs because massage can be dangerous for you under these conditions.
    • Clients must provide a health history and update when necessary. There are some conditions for which massage is contraindicated.
    • Please shower prior to your session as clean skin is easier to work on.
    • Do not eat a heavy meal less than two hours prior to the treatment.
    In summary, please stay home if you're sick, whether it is a sniffle, a cough, mild tummy issues, or lethargy. If you are not in good health (barring muscular injuries) please call or text to reschedule. Thank you for your consideration!

    Privacy Policy

    We collect the following information:
    • Name
    • Telephone Number
    • Email Address
    • Medical information
    Why do we collect this information?
    Your name, telephone number, and email address will solely be used for the purposes of appointment-setting and reminders, and communications with the client. We collect your health information to address any health conditions or injuries that may effect your massage treatment. We do not share any of your information with anyone.

    Should you have any questions, please do not hesitate to contact us.